Store Manager H/F (St Germain) APPLY NOW

Paris
Retail
Full time

We are seeking top talents to join our new boutique in St Germain !


Sales Generation

  • Meet sales goals
  • Analyze sales reports and data to determine the needs of the business and set business strategies
  • Set individual sales goals for sales associates, ensuring goals reflect store business goals
  • Continuously motivate sales staff to meet assigned sales and productivity goals
  • Support the development associate selling techniques, ensuring utilization of elevated levels of service to maximize sales
  • Demonstrate sales leadership for staff by playing an active role on the selling floor and being of the top sellers of the team
  • Collaborate with Supervisor and Marketing team to identify marketing opportunities to support sales
  • Develop events/incentives that will continue to grow customer base, with particular emphasis on building local market presence
  • Ensure the entire team can understand and analyze the company’s KPI reports in order to improve the performance and ranking of the store and their individual performance


Customer Service

  • Ensure all associates provide the highest level of customer service
  • Ensure staff maintains constant client communication through utilizing store clients record book
  • Manage client database and utilize information to increase sales and client contact
  • Resolve all client problems and complaints quickly and effectively
  • Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
  • Initiate and manage all special events inclusive of collection previews, client events, sale events, etc.
  • Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy


Operations

  • Ensure facility maintenance, presentation and organization
  • Ensure cash control procedures are properly followed including: bank deposits, safe funds and petty cash
  • Control store expenses and maintain budgets, continually striving to reduce costs
  • Schedule associates to maintain adequate floor coverage while maintaining payroll budgets
  • Ensure deliveries are properly processed in a timely manner
  • Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
  • Meet inventory accuracy and shrink requirements
  • Ensure staff is trained in all areas of appropriate POS usage and maintenance
  • Understand and properly execute all management POS functions
  • Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication
  • Build and maintain good communication with members of corporate office and other stores


Merchandising/Visual

  • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
  • Partner with logistics, merchandise teams and supervisor to ensure appropriate assortment for the store
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual guidelines at all times
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
  • Identify and communicate product concerns in a timely manner
  • Communicate inventory needs to support the business goal


Human Resources

  • Recruit, train and develop staff ensuring all positions are filled in a timely manner with qualified personnel
  • Support, implement and provide follow-up for all training programs, seminars, etc.
  • Continually evaluate the performance of each associate and provide constant feedback to ensure results
  • Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary
  • Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times


Desired Skills/Experience

  • You love APM Monaco
  • Fluency in French/English
  • Minimum 5 years retaill experience with 2-3 years in managing a store
  • Proficient with Microsoft Office software including Work, Excel, PowerPoint and Outlook
  • Ability to analyze selling reports and react quickly to the business trends
  • Strong verbal and written communication skills and excellent organizational skills
  • Flexibility to work a retail schedule, which includes evening, weekends and holidays
  • Entrepreneurial drive

Lieu du poste: St Germain, Paris

Don't wait to join APM Monaco team! Click on APPLY NOW!

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